Refund Policy
We want you to love your purchase from Dublen.
If you’re not completely satisfied, we’re here to help.
30-Day Return Window
You may return any item within 30 days of the delivery date.
Conditions for Return
- Items must be unused, unworn, and in new condition
- All original packaging, accessories, and tags must be included
- Items showing signs of use, damage, or wear are not eligible for return
Return Fees
We offer free returns – no return shipping fee or restocking charges.
We’ll provide a pre-paid return label upon approval of your request.
How to Request a Return
- Email us at info@dublen.shop with your order number and reason for return
- Our team will verify your request and send you a return label
- Package the item securely and drop it off at your nearest carrier location
Refunds
Once we receive and inspect the returned item, your refund will be processed within 3–5 business days.
Refunds will be issued to your original payment method.
Non-Returnable Items
- Items returned after 30 days
- Used or damaged products
- Items without original packaging
Need Help?
For questions about returns, email us at info@dublen.shop. We’re here to make it right.